Answers (8)
If your phone battery is low then your phone may disconnect from wifi or 3g. For some reason if someone calls you on viber they'll get a busy signal even though you're not on a call. Alternatively check your contact list. If you've accidentally blocked the contact in your contacts list then they might get a busy signal from both normal calls and viber calls. But if you charge your phone and make sure its connected online then viber calls should still come through. And you'll see the missed calls the other person made as well. Hope this helps
Me too. Phone battery was low and accidentally blocked my wife in contacts. She was getting a busy signal calling me direct and on viber. Once I charged my phone suddenly viber started to allow calls through. And I saw her missed calls in viber but for some reason the phone never rang. I have a galaxy s5 and my wife has a note 2. I wonder if this is happens only to samsung phones?
I have a note 2 and the same thing happened to me. Blocked my mum in contacts and didn't realise. But she got through on viber and told me she couldn't call me direct for some reason. I was busy so asked if she could call me later. When she did she was getting a busy signal on viber as well even though I wasn't calling anyone. But the battery was really low around 10%. I had it on the charger 5 mins and I saw 3 missed calls from my mum from 10 mins ago in viber. Not sure if this is a phone issue or an app issue though.
My advice - don't let your battery run down!
Like the guys said. Blocked contact in phone and had low battery. Suddenly viber was showing me as busy when I wasn't. Freaked my parents out that they couldn't get hold of me for an hour. Have an s5 and my bf has an iphone5 and it doesn't sem to happen to him. Just keep your battery charged and don't block anyone in contacts
This happened to me too. Weirdly - even though i blocked my fiance in contacts i didn't see any missed calls from him on my phone - even though i did see them in viber once charged. Has anyone else had this?
In response to bernadette - I noticed the same thing too.
I accidentally blocked my friend without realising and my phone battery was really low. But even though he was calling me direct and getting a busy signal - I wasn't getting a missed call notification that you normally get.
When I showed as busy on viber - even though I never saw his call I still saw the missed call. Once the phone was charged above 15% I suddenly got a direct missed call notification from him. When I called him back he said he'd rung me 5 times.
I have an S5 updated to KitKat - does anyone think this will be resolved in Lollipop?
possible that it could be a phone related issue - maybe a fault in samsung phones?
I don't use viber but when I blocked someone in contacts and they call you should still see missed call in your call logs. But when my phone battery was ten percent I didn't get these. Once phone was more than twenty percent charge i got missed call notification from caller and realised i had blocked them when I rang them back. Is this a hardware issue?
Same thing wit me and I hav a HTC. Might be an android problem. Viber gives busy signal if ur phone has low battery and u have blocked caller in ur contacts list. Once u start to charge ur phone viber starts to allow calls thru even if u havent unblocked them in contacts. But u show as busy with low battery if its below ten percent for sum reason. Once u unblock contact that shud solve problem.
s4 user here. I had the same thing happen to me. Weirdly it wasn't just one contact that got blocked but nearly everyone whose name began with "S" - anyone ever had that??
Not sure how it happened but suddenly not available direct or on Viber - showing busy all the time when I wasn't. Annoying but once phone charges viber seems to sort itself out but you have to unblock contacts manually
I had that!!
I have a Note 3 and suddenly a lot of the contacts starting with "R" and a couple with "S" somehow ended up blocked. Not sure if it was an app I downloaded that caused it - I do have antivrus installed.
So some of my friends couldn't call me and when i had a low battery I didn't see the missed calls they left either.
Like you guys I found that some of my contacts were blocked and with a low battery I was showing as busy in viber as well.
Anyone know why the contacts would have got blocked? I'm damn sure I didn't do it - it wasn't just one but about 10 - from R to T if that makes any difference. I have a an S4 and this never happened before
I had the same thing.
My boyfriend kept calling me direct but was getting a busy signal. He then called me on viber and got a busy signal again 4 times in a row.
I hadn't realised but I accidentally blocked him in my phone contacts. My phone battery was really low as well which might explain why viber showed me as busy too even though I wasn't using my phone. Once I charged my phone he rang me on viber 10 mins later and got through. No idea why viber calls work when the phone is charged but show as busy whe the battery is low. I have a galaxy s4 and my boyfriend has a note 3.
Anyway I unblocked him and normal calls worked again. Haven't let my phone battery run down again to see if viber still shows as busy when I'm not. Has anyone else had the same thing happen to them?