Why is my printer not printing?

You should remove and reinstall the drivers of printer. And then try it. Remove the cartridge and place it back again. What is the error message are you getting?

There can be a number of reasons because of which a printer may not be printing. The wrong driver may have been installed upon initial setup, the connections between your computer and printer may have been broken, loose, or Java may have issued a software update that disabled your browser plug-in
The steps below are listed in order of complexity. Many printer issues can be resolved in a couple simple steps.

• Restart your computer. A fresh start forces the computer to check and re-connect files and programs after installing updates or reconnecting your printer.

• Try printing from a different browser. If you're using Safari, for instance, try a test print from Chrome.

• If printing works on the second browser, then check that java is enabled and your pop-up blocker is turned off. You'll also want to clear your cache and cookies.

If you're still experiencing issues with your printer, please check the following...

Hardware issues:

• Check the printer wires and USB cable to be sure that the printer is plugged in, turned on, and connected to your computer.

• Check that the paper is installed correctly. It needs to be situated so that the end of the paper is rolling out from under, and not over the top of the roll.

• Check you're using 80mm thermal paper.

• Make sure that the printer actually works by performing this Feed test.

• Check that the printer is plugged directly into the computer you're using. Receipt printers cannot be shared.

Software issues:

• Close software programs that use USB ports (like iTunes).

• Temporarily disable any antivirus or spyware programs running in the background.

• Open your print settings, and verify your printer is set as the default printer.

• Check that you have the latest Java version installed at www.java.com/verify, and that Java is enabled for your browser.

• Try using a different browser.

If you keep requesting to print when your printer is not working properly, then your computer will have a queue of failed printing request, which can cause both your computer and printer to not function properly. You will need to clean out all of the items that didn't print before you start troubleshooting. Follow the steps below to learn how:

• Windows 7

1. Click on the Start menu > Devices and Printers.

2. Right-click on the Star TSP100 Raster Printer.

3. Click Cancel All Documents.

4. The items that you have tried to print in the past will be cancelled.

• Windows 8.1

1. Right click on the Windows icon in the bottom left.

2. Open Devices and Printers.

3. Right click on your printer icon, and select See what's printing.

4. Right click the document(s), and click Cancel.

• Apple's Safari

1. Click on the printer icon down by the trash can.

2. Once the printer dialogue box opens, click on each print job, and then click on the Cancel button at the top of the dialogue box.

Hi, If your HP Printer is not working with window 7 system then may be some issues are occurred in printer software, drivers & connection.

You can fix these issues by using these steps:
1. Restart your printer and system.
2. If you are using the wireless medium for connection then set up a strong internet connection otherwise use Ethernet cables.
3. Re-install the divers and software in your window system.
4. Check the ink level and replace it if required.

After the above steps, if the issue remains same then contact HP printer support team at 1-800-296-1402.

Supportly provides technical support services for all types of issues related to your devices, software, apps and functions. Download the Supportly App and register your problem to get 24x7 support and resolution for all your technical issues, just call at us our toll free number +1 866-904-2612.