Interested in waiting time and customer satisfaction. Peer-reviewed articles, please. Needed for dissertation. Thank you!
Responses (2)
If you find any, I'd love to read them too. I used to be able to go to the greengrocer, buy an orange and pay for it in 30 seconds. Now I have to go to a hypermarket, wander around for 15 minutes just to find the orange, then queue in one of fifty aisles, each ten deep with people doing their family shop (even at midnight), and wait up to an hour just to buy an orange.
And this is progress?
That would be a really interesting dissertation. And if it ok I would like to read what you get in the result. This time, I may only provide you with the service you may use. Check, please, what can be done for you at Marvelous essay service and ask them to assist you.
I may suggest to read about RFID technology, there will be no queues at all with it. I didn't find good data on waiting times, so I'll make my own research and would try to find out how much time do we waste in queues, not a bad dissertation topic, I guess.