What are the usual questions that asked by secret shopper when doing a mystery audit to your store?

Responses (1)

I think you will find this awkward but mystery audit questions tend to ask simple questions such as:
• Was the parking lot clean and free?
• Was the store entrance clean and well maintained?
• How long did your transaction take from time you reached the counter until you receive the receipt?
It’s all simple questions but will give a great benefit to improve your staff performance.

Votes: +2 / -0

Wow, can’t believe it’s just a simple questions, but they paid well for the secret shopper.