Call Centre Topic Questions
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Need help with Call centre reporting?
Let’s imagine, service time of our hot line is 7*12h, if our monthly inbound call volume is 16000, the pick-up rate should be more than 90%, 5 ...
Posted 3+ months ago | 0 answers | 1 star | Open
Related topics: work, centre, line, imagine, pick, service, volume, hot, services, time, call centre