Ordered a item shipped from Japan. I live in the U.S.
it went to Italy customs and after being dispatched from Italy customs, 5 days later went in retention. Why?
The seller lives in Italy but the item shipped from Japan. Went to and was retaimed in Italy customs and retention in Europe after customs is usually to hold the package or to charge a customs fee. The former makes no sense to me and the latter sounds wrong as I should be charged and delayed by either JP customs or US customs.
Anyone know about this situation and couls help me out?