* Please provide an example of when you had to deal with a difficult patient, customer or co-worker?

one of the aides in a long term care facility had a run in with a patient over getting assistanted into a chair basically wheel chair patient didn't want the aide helping her basically this happens sometimes with patients who are in denial over needing assistance to do things and couldn't understand why she needed help thinking she still could take care of herself so when you are there way before this lady came to the facility under doctors request she has upper breathing difficulties they called me from another hall to deal with the patient i told her that sometimes we need to heal from our conditions no body was gonna hurt her we want to help you with the transition to go home faster and we support her and only wish her the best to get home from there on she was very good after that went home in 60 days