Paid for parking and a room at hotel. Checked into the room to be told no parking or refund ?

Question

We choose a seafront hotel in blackpool, walked in there and then, asked if parking was availilble, they said it was, so we paid for parking and the room. Checked into the room to be told there was suddenly no parking. So we said we will have to check out. There was no other option for us.

The hotel personel became rude and angry, refusing to refund us.

It all happened in the space of 10mins what can we do?

Answer

i would get ahold of there owner and see if they will refund you explain the issues you were told you could pay for parking and all of a sudden there is no parking seems they should listen to their customers and keep them happy the better business bearu would love to hear about it

Paid for parking and a room at hotel. Checked into the room to be told no parking or refund ?

Answers (1)