We (a software development company based out of India) created a full-fledged customized e-commerce website for Muljis Jewellers - London (Founder - Mr. Dilip Pattni) over 2 years ago. We corresponded via hundreds of email and phone conversations between the owner, Mr. Dilip Pattni, and our team over a period of 1 year.
In one of the last emails we received from them, Mr. Dilip Pattni explicitly stated that a full payment would be made by February 2015 but they have still not made any part of this payment.
They owe us over USD 17000 but they refuse to pay and refuse to take our phone calls.
Any ideas on how we can pursue this matter further?