Every time my friend turns on her laptop it show the HP symbol then it stays on that for a few mins. Then it just shuts off, and her laptop is charged all the way. The night before she went to go clean out everything off of her laptop, and she hit the restore button, and she waited ((it was at night)) she went to bed. This morning she sent me a message saying that her computer won't turn on. So I went on here to see if any one knew how to fix it.