It turns on and everything but only goes to the browser screen whether or not I have a game in. I have tried canned air in case dust was the issue but it didn't seem to make a difference. However, if I lightly tap the top of the console continuously, the disc will spin and the game will play. If I restart the console, I need to repeat the process. I want to know what the problem could be so that I don't have to keep jumping through hoops to play a game. Thanks.