Hp printer desk jet 3000 has full ink and the printer screen says full on ink. It's wireless and my iPhone successfully connects to the printer but when I try to print I get a message that says printer low on ink. IT'S NOT!! The printer even shows full ink!! WHY is this being mean? How do I fix it?!
Responses (1)
Hi, this may be a cartridge Problem so try the following solution to resolve this problem
1. Check the ink levels and replace low or empty cartridge
You can also access the Printer Software by clicking Start > Programs > HP > HP Desk-jet 3000 J310 series > HP Desk-jet 3000 J310 series.
->In the printer software ,click Estimated Ink levels
->If you have installed a refilled or re manufactured cartridge, or a cartridge that has been used in another printer, the ink level indicator might be inaccurate or unavailable.
->Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, consider having a replacement cartridge available to avoid possible printing delays. Print quality deteriorates as cartridges run out of ink.
2.Check for missing cartridges
If the Estimated Ink Levels screen shows a red X by a cartridge, or if a cartridge light is blinking, then the cartridge may not be installed, and the printer is printing in single-cartridge mode. For better print quality, install the indicated cartridge.
Use single-cartridge mode to operate the printer with only one cartridge. Single-cartridge mode is initiated when a cartridge is removed from the carriage. If only the black cartridge is installed, prints will be in gray scale. If only the color cartridge is installed, prints will be in color, but black will be grayer instead of true black.
Install two cartridges in the printer to exit single-cartridge mode.
Try using your printer again.
3.Reinstall the Print Cartridge
for More detail and immediate technical assistance call HP Desk-jet toll free number: 888-413-5486