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Information and communication technology (ICT) is an another/extensional term for information technology (IT) which stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals), computers as well as necessary enterprise software, middleware, storage, and ...
Information and communications technology - Wikipedia
en.wikipedia.org/wiki/Information_and_communications_technology
What a bunch of big words! You should be very suspicious of anything that can not be explained in small words. What that up there is saying is that people talk to computers instead of other people.