How do I say no to a client?

Question

I am a Computer Technician, & I have a client that I have done work for on the weekend in the past. 

He has asked me to come over this weekend to cleanup the computers & install Anti-virus software. But in addition to that, he wants me to help edit a video for YouTube, create a Wikipedia page & update his linked in profile (and some others he can't think of right now). 

I am okay with doing the computer repair work, but I really don't want to do the other things. Even though I am capable of doing it, it's not really something I enjoy or am passionate about. And not worth using precious weekend time on. 

How do I go about telling him I don't want to do those other things. I have a hard time saying no to people.

Answer

Tell him that you have other plans for the day and tell him that you can't do it but you may be able to help him another time. If he insists then insist back and tell him that if he wants you to help him with anything else then he needs to schedule it for another day. That way you're able to ease yourself out of doing it without making it look like you're not interested.

Answer

I think you should simply say that you are not available weekends.  Tell him that you used to do weekend work but it became too intrusive and you had to cut back to mai tain your sanity.  Do not explain in detail or say intrusive into what they dont need to know.

Tell him that because he is a previous customer you'll be happy this time to do the basic computer work but that's all the time you have

Answer

Just say no

How do I say no to a client?

Answers (3)