I work as the greeter and bag checker in a store and today a big man walked out of the store and his bag beeped. I walked toward him to say we should check it and he walked angrily past me, ignoring me and straight to registers and said "It's not my problem!" and I was so weirded out because most customers are polite. I thought nothing of it, then he went to leave and his bag beeped again, so i said would you like me to check it? and he threw his bags on the floor and said "tell me when you're done." He was very mean and intimidating and walked out of the store to his friends and I stood so shocked, his wife came up to me to see what was beeping, she was nice and i felt so little when i had to bend down and look in the bags even though i couldn't fix the problem, he was so angry and I felt like he did that to make me feel like I was nothing or I worked for him then I went and cried for so long he ruined my entire day. Also I am just 16 and a little emotional. How can I not take things so personally?
Answers (2)
You honestly just have to get in a different mind set. If someone is rude to you, don't be afraid to snap back! In your case (about the guy and the bags) you could've said something like
"I'll take my time."
"You can be a little less rude when you talk to me."
"Talking to a 16 year old like that? Classy."
Not something that's too rude but something that'll prove your point and they'll give a funny reaction when you say something like that. Most people don't think you'll speak your mind and I think that if you get like that, rude things won't really affect you.
You have no training for that job. You should not be put in that job at all without some social experience. You are in a tricky position where it's easy to get into legal problems, so your employer should train you on such things.
But to answer your question, you simply don't accept insults. If a child calls you something, you do not consider that an insult because you don't expect a child to know much. You let it go by. So it is up to you whether to be offended.