a friend of mine bought a puppy that was not in the greatest of health. she took the puppy straight to the vets to be de=wormed deflead and health check. also micro-chipped. she paid for a puppy bundle pack for his injections. to be done a week later.however after two days she had to make the grave decision to rehome the puppy (before his injections) as she already has a two year old dog that unfortunately didnt take to the puppy and tried to attack the puppy on more than one occasion. i put the advert up stating he had been micro-chipped etc.. a lady foned me she was lovely and sounded genuine. i explained that in my advert i thought the puppy had already been vaccinated but indeed had not been but was due for his injections a few days later that had already been paid for. she was fine with this and took the pup. my friend gave her all the paper work and micro-chip number, also the woman dropped the price by £20 because she said when she came through the m6 toll she had to pay £10 and £10 going back (which is a lie) and she had only bought the fee for the dog. unfortunately my friend agreed to drop the price so there was nothing i could do. the lady said that she ould send regular updates of pup etc.
next day my friend tried to telephone the lady to see how the pup settled in the first night but no reply. she tet her again no reply. i tried to telephone and text also no reply... a few hours later the lady text back with the most rudest of texts saying because we houded her she will not send regular updates and she would send one in 3 months? she accused my friend of neglecting the dog and said the most awful things about the pup and how the pup had been treated. she told us never to get in touch again.
my friend and I was beside ourselves. i tried to find out if i had rights to get the pup back.. but to no avail.
the lady took the pup to the vets where the puppy bungle for the jabs was first done... but vets said because ownership has been changed the couldnt get the jabs done.
the lady has now sent another rude demanding text to my friend demanding she sends the money to the ladys banks for the jabs... we have refused due to her intolerable rudeness and accusations.
she is now saying we have til sunday to put money in her bank other wise her solicitor will be taking my friend to court for the cost of the jabs, and compensation due to 'state consumer protection law which allows consumers to directly sue the advertiser for monetary damages stemming from false advertisement,
yet i eplained to her prior to her coming for pup that he was due to have injections and not as i stated that he was up to date with them and she was fine about it... plus she took the dog away knowing the dog hadnt yet had his injections.

can any advice please. many thanks