... working the clients young child (4 years old) was left un-supervised in he garden and he turned the outside tap off, stopping the water supply to my pressure washer, causing damage to the pump on my equipment. The damage is around £400 for a new pump and the customer is refusing to pay. I've even offered to pay 50% (£200) and they pay the other half, but the customer is still refusing. I need my pressure washer to do my work, so not only will I be losing earnings, I have a broken machine. Where do I stand and what can I do? Cheers guys