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the contents of the hair dye you use from the box last time i heard was the salon one can burn i think some of the dyes they have in boxes can do the same thing some say if it burns its doing their job and the salon dye can do the same but it does it cause its got alot in it as far as dye goes depends on the solution they use to get the hair dyed
I WOULD NOT suggest bleaching your hair. It is very bad for your hair!!!! Later in life you will regret it because you will want your natural hair color back. It it is normal that it would burn because it is a very strong substance. Your hair will probably become frail and dry, so you might want to do the egg+olive oil hair thing. It helps strengthen your hair. Look it up for instructions. Hope this helped!