We just received a DVD of Madame X from Amazon. It says the disc is made in Mexico. It has the Universal logo on it. We put it in our 2011 Sony DVD/Blu-ray player. When I go to the "play" menu it says "Playback feature may not be available on the disk." I put it in my 2013 HP 2000 with windows 8.1 and it worked fine. Any ideas or input. Just curious. Thanks. Dave R
Answers (2)
You said it's a disc made in Mexico. Consider if it's the region code that causes the problem. Mexico has a region code 4 while the U.S is region 1. Try to change your player's drive to 4 to check if it can play the DVD. You can also remove the region code with DVD rippers, such as MakeMKV, WinX DVD Ripper, etc.