So I use a service called entropay, entropay is a UK based company that allows you to generate valid virtualvisa debit cards for online shopping and verifcation purposes.
WellI added too much money to the virtual entropay card. I had my old closed bank account attached to the entropay account.
I forgot I had that bank account atached to the entropay account.
Anyways I withdrew about $450 to the bank account that was closed, I meant to withdraw it to my current account.
This transaction took place on May 21st.
I contacted the Higherone closed bank account branch and they said they havent received any transactions for $450.00 and if they did they would of sent it back to the original funder in 2-3 days.
I contacted entropay and they said they are waiting for a response for the last week. Its ridiculous, the wait time for responses.
Entropay themselves dont know much of anything about the issue or they cant really help me.
Entropy finally got a response from their banking partner worldpay/envoy service.
According to entropay they said the banking partner said the money was never returned to them.
So I feel like im helpless and I am getting the run around between these 3 companies.
Is there anything I can do to resolve this? Have you ever been in a similar situation?
Yes it was my fault at the end of the day for sending money to a closed bank, but it is still my money regardless and I should get it back minus any fees endured.
$450 is alot of money for me to just flush down a toilet.
What are my options? I contacted all 3 of these companies numerous time and they keep on saying the same thing.
Please let me know what to do?
Its been since may 21st, still no money in any of these account.
Like I said it is still my money and this money with one of these companies and not in my account which im sure is considered fraud.
Thanks for any contributors. I really need this reslolved.
