My external hardrive uses power and it's about 2 terabyte but l can't read o access my data
Answers (1)
I had to same thing happen to me twice with a Western Digital HD. Both times it dropped everything. I could see the device but I could not get my files back. There is an electric bridge that goes out on the Western Digital and when it does go out; it takes our files with you.
You might be able to get the data from a socket driven HD reader. Where you insert the HD and it might be able to read it.
The data I lost both times was of no importance so I just got a Seagate direct to USB. Works great!