Hiya my position is currently one of pure stupidity on my behalf.. I recently created an online account on supercasino creating the account I entered random details including email DOB adress etc.. I had only intended on gambling a tenner then stopping so didn't think I'd need to remember my details, to my amazment I turned £10 into just under £1000.. It couldn't have came at a better time I am short a deposit for myself and girlfriends first apartment together immediately I connected my bank card and hit withdraw the app then timed out on me requiring me to log in again my heart literally sunk as I knew I had no idea what details I used, I hit back on my tablet a few times taking me back into my account but still wouldn't allow me to do anything after contacting customer service obviously they aren't helping much . I am able to tell them almost all my bets placed time and how much. . all my bank details .. And my ip adress should be the same throughout my gameplay and what I am using now itsnabtuff situation and I doubt anything can resolve it but fingers crossed please help thank you
Responses (1)
I on a daily basis write everything down good way to remember your transactions what the account provider wants to make sure your the person on the account. Thats the way they do bussiness don't have all the account information they will act like they don't know who you are .Safe guard your information call them agian see what their verifying then go from there see what they have to say hopfully it isn't a scam.
Thank you for your response i usually do keep all my information but in terms of gambling a win to that extent is very unlikely after playing my ten pounds I had no intention of returning to the account.. the account is in deed mine its a heart breaking situation I don't know if a scammer would go the lengths I had to try gain access again