My phone will turn on but it only shows a screen that says T-Mobile My touch 4G and It won't turn on any further. Please help me.ߘ̊It shows that it it charging. It is a my touch 4G. Please please help.It just stays on one screen and does not turn off.
Answers (1)
Have you tried to hold down the power button to reboot it? You'll hear 2 buzz like noises. Have you tried taking out the battery and hold down power button for 1 minute? That one worked for me before. You can do a factory reset but then you loose all your data. Infortunately i have gone through a galaxy 3, galaxy note 4, an android tablet and all 3 of them quit working for one reason or another. I feel for you, i really do. If you do have any interenet access try searching for free T-mobile online help, assistance or support and see if you can find a site that can help you one-on-one. Goodluck