Can mystery audit give a significant increase in automotive sales?

Before you sign on with a mystery audit service in your area, consider whether your company will reap real benefits from this process. Some of the common benefits of mystery shopping includes:

• The ability to see your business through your customers’ eyes. There is no way to get this perspective from someone within your company as effectively.
• An accurate evaluation of your customer service training. A mystery shopper will reveal whether your employees are learning the right customer service skills to give your company a positive impression with your clientele.
• A comprehensive evaluation of your customer service department. A good mystery shopper can tell you what works in your customer service process and what most definitely does not.

Some of good reputation mystery shopping companies that I know are: AQ Services, Bestmart.