i have a problem with PRINCO BUDGET DVD-R Slim 24x speed 4.7GB/120min ,
when i insert a blank one into my laptop and try to burn data on it , it says that there is not enough space after adding about 1.31 GB and i can not add more data even total capacity is 4.7GB !!
so please can you help me in my issue thanx .
Blank 4.7GB DVD Budget gives only 1.31GB total capacity on my laptop ?
Details:
Added 3+ months ago:
in another computer PC or another laptop it is normal and gives the full capacity 4.7GB Free Space while on my laptop is the problem with different disks
Responses (1)
i contacted Princo technical engineer and i described the problem to him and provide him with my laptop model and other info , so he found the clue ... their message to me is this :
"We have studied your problem and summarized from our end as follows:
* Our Slim DVD 24X is very thin, so that your laptop DVD-RW Writer is recognizing our Slim DVD as mini DVD-R (8 cm with 1.5GB).
* This could be happen because of either the DVD-RW writer firmware mismatch or old model DVD-RW writers.
DELL N5010 is little bit old model, we have tested with DELL N5110 and most of the laptop/desktop model DVD-RW writers and it gives excellent performance. So already said some model Computer PC and other laptops it is working with 4.7GB capacity. It is the same reason.
We recommend you to contact your Laptop Vendor to upgrade the firmware of your DVD-RW writer or try to use new model Writers. DELL always have their latest firmware."
so i think that my DVD-RW is old like he said and will never recognize the slim DVD-R as i upgraded its firmware but nothing happens .
add that i used another brand of discs that are not slim and it gives me the full capacity 4.7GB without any problem and that make sense and confirms the technical engineer's concept .