I recently took my Samsung Tab 4 10.1 to a ubreakifix to replace the LCD and broken screen. They had told me it would cost $260, $278 plus tax. They called me yesterday and told me it was fixed and ready for pick up. I got there, and they gave me my tablet...all the sudden I turned it around and there's a crack on the back with a tiny hole...they said they had to do it in order to fix it. But my tablet is not fixed, it's still broken? They never even asked me if it was alright with me. I could tell the employee was nervous about telling me in the first place. The Samsung tab 4 10.1 is $299...I could have saved my money and bought myself a brand new tablet. Should I ask for some kind of discount or what? I feel like I'm being ripped off. Is this considered a defective part on their part?